Capture authentic customer feedback through simple voice recordings. Our AI analyzes sentiment, extracts themes, and provides recommendations to help your venue continuously improve.
The Voice Totem device sits on your counter or table. Customers press a button, leave a voice message, and your insight dashboard updates in real-time. No apps. No friction. Just authentic feedback.
Powerful AI analytics that transform raw voice feedback into structured, actionable data.
Advanced AI converts spoken feedback into accurate text transcripts, capturing every nuance of customer sentiment.
Automatically categorize feedback as positive, neutral, or negative with confidence scores and emotion detection.
AI identifies recurring themes like "food quality", "service speed", or "ambiance" from your feedback corpus.
Instantly surface critical issues that need attention, ranked by severity and frequency of mentions.
Get actionable suggestions based on aggregate feedback patterns to improve specific areas of your venue.
Beautiful, real-time charts and metrics to track trends over time and measure improvement.
A seamless pipeline that turns customer feedback into business intelligence.
A simple, inviting device sits at your counter or table. Customers tap once to start recording their thoughts — no app downloads, no sign-ups required.
LED lights indicate recording is active. Customers speak naturally about their experience — the good, the bad, or suggestions. Tap again when done.
The recording is securely uploaded and analyzed by our GPT-4o powered AI. It transcribes, detects sentiment, extracts themes, and scores the feedback automatically.
View results in your dashboard within minutes. See trends, identify pain points, read AI recommendations, and track improvements over time.
Traditional feedback methods miss the mark. Voice captures what surveys can't.
Customers leave feedback in 30 seconds. No forms to fill out, no apps to download. Just press, speak, and go. This means 3x more responses than traditional surveys.
Voice captures emotion and nuance that written reviews miss. Hear exactly how customers feel — their excitement, frustration, or surprise — in their own words.
Identify issues as they happen, not weeks later in a quarterly report. Pain points surface in real-time so you can address them immediately.
For multi-location venues, compare performance across sites. See which locations excel and where attention is needed with unified analytics.
Feedback is encrypted end-to-end. Audio is processed and discarded — we only keep the insights. Your customers' privacy is protected.
One device replaces expensive survey software, QR code systems, and manual feedback collection. Simple hardware, powerful software, affordable price.
Join forward-thinking venues that are transforming customer feedback into competitive advantage. Start your free trial today.