VoiceTotem pairs a simple tabletop device with AI analysis, giving restaurants, cafes, hotels, and venues private voice feedback that turns into operational priorities within minutes.
Recurring evening friction detected across 12 recent voice notes.
Most guests will not fill out a form after a meal. VoiceTotem lowers the effort to one natural sentence, then organizes that feedback for operators.
Capture tone, detail, and emotion that written surveys miss. AI turns each note into sentiment, themes, pain points, and a concise summary your team can act on.
No app, account, or typed form. Guests can leave feedback in the language they are most comfortable with, while the dashboard normalizes the insight for your team.
The public-facing experience is anonymous and clear. The device is designed for short feedback moments, not customer profiling or complicated data collection.
Spot recurring issues before they become reviews. Track what improves, what repeats, and where staff, service, menu, or environment changes will have the most impact.
The device and sign work together: visible instructions, simple status feedback, and a branded place for guests to respond while the experience is still fresh.
The display makes the action obvious. A guest holds the button and sees recording status immediately.
They describe service, food, wait time, cleanliness, or anything else in their own words and language.
When the recording ends, the device confirms completion and uploads the note for analysis.
The display can include QR codes for menus, Google reviews, or venue-specific calls to action.
Your backoffice portal. Track trends, identify themes, and uncover granular analytics tailored specifically to your venue performance.
Annual billing — pay once per year, no onboarding fee.
Join the movement of tech-forward businesses leveraging VoiceTotem to maximize revenue, improve operations, and connect authentically with every customer.